![]() To drive conversions and gain loyal customers, your local business needs to integrate an omnichannel marketing strategy and take advantage of all the digital platforms that are currently available online. You need to meet their increasingly high expectations and personalize your advertising to gain their attention more effectively. If you are a marketer, this means being where your consumers are is a necessity. To learn more, see Work with images.In today’s digital world, consumers are becoming more connected and tech-savvy than ever before. Edit the post as needed, or attach an image, and then select Post Now, or select Scheduling to publish the post later.Select the social profiles that will publish the post from the profile picker.A pre-populated thank you with a link to the review is sent to your compose box. Hover your mouse over the review, and then select Share link on Hootsuite in the top right of the review.To view any notes, select Notes in the top right of a review to expand and display them below the review. Enter the note in the field below the review, and then select Add note.Hover your mouse over a review, and then select Notes in the top right.Notes added in your Hootsuite stream will also appear in your ReviewTrackers account. You can add contextual notes to reviews in your streams to share internal information with your team. Select the title of the review to open it on the review site and see your response there. When the stream is refreshed, the status of the review updates to RESPONDED, and your response appears in the stream. To respond to a review, select the field, enter a reply, and then select Reply. For Google reviews, only those pulled in after the integration can be responded to from the app. Integrate your Google and Facebook accounts with ReviewTrackers to enable the ability to respond to those reviews directly from Hootsuite.Īll reviews for integrated Facebook accounts display a response field in the app stream. Hover your mouse over a review, select View on ReviewTrackers to open the review in your ReviewTrackers account, and then select Respond. Select the title of a review to open it in the review site, and respond from there. Enter a name for the stream in the Stream Title field.Filter by location, review site, number of stars, status, date range, or keywords.Select ReviewTrackers to add the stream.Go to Streams, select the board where you want to add the app stream, and then select Add Stream.Select Connect with ReviewTrackers, enter your account credentials, and authorize the connection.Īfter the ReviewTrackers app is installed, you can add multiple app streams for monitoring different locations or review sites in separate streams.Select Add streams to a new tab, or select Add streams to an existing tab and then select from the list.At the bottom of the listing for the app, select Install.In the top right, search for ReviewTrackers. ![]() Go to My profile, and then select Install Hootsuite apps.This integration requires a ReviewTrackers account. You can also respond to Google and Facebook reviews right from the app stream in Hootsuite. You can filter your review streams to manage custom groups, and you can add notes to reviews or share them to your other social accounts. Install the free app integration to manage reviews alongside your Hootsuite streams. ReviewTrackers consolidates reviews from more than 85 sites, including Google+, Yelp, Facebook Reviews, BBB, TripAdvisor, and OpenTable. ![]() ![]() Monitor your brand's reviews and social mentions in one place with the ReviewTrackers app. Monitor brand reviews with ReviewTrackers ![]()
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